About Us
Committed to delivering the highest levels of customer service.
Tenants
We know how important it is to find the right place that you can call home. As a Tenant you want to find a property that ticks all your boxes, but you also want that process to be as simple as possible, the property and the Landlord to meet with all of the current legislation and to know you have an agent who cares about your needs.
At Aura Sales and Letting, we take pride to find our Tenants the right property for them so they can be happy in their home. We work closely with our Landlords to ensure their properties are up to scratch and we make regular checks (pre-arranged with you) to ensure the property remains in a good condition.
We undertake professional inventories including photographs to protect you and the Landlord’s property so when it comes to moving on, there aren’t any nasty surprises.
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Landlords
We always do our utmost to learn about our client’s properties and needs; whether you have one property or a portfolio of properties, we will provide you with unrivalled levels of professionalism and a service to suit your specific requirements.
If you are investing in a “Buy to Let” property, we can provide you with our expertise when choosing the right type of property to suit your budget and personal requirements. We can advise you on a location, current demand for certain types of property and achievable rental income.
When putting your property up to let; we will immediately commence marketing. We will accompany all viewings of the property by potential Tenants, liaising with you or the occupants (if applicable) for access.
Once a Tenant has been found they will be referenced. When the references have been concluded we will discuss the findings with you and if you are satisfied with the Tenant a check-in date can be arranged and a suitable Tenancy Agreement prepared.
Prior to the Tenant moving in, the property will need to be ready for occupation. The property must be completely cleaned, and all personal effects and furniture removed (unless the property is to be let fully furnished). At this stage an inventory is arranged to draw up a full Inventory/Schedule of Condition, and if applicable any safety checks will be carried out, and certificates issued.
On the day of check-in, we will arrange for the Tenants to meet with a member of staff to sign the Tenancy Agreement. We will collect from them the first month’s rent, and a security deposit on your behalf, we will register it with the deposit scheme in accordance with their regulations.